John Bigwood

John took over the firm in the early '70s, redirecting it from personal lines servicing into the transportation industry. His perspective then, as now; the partnership of youthful enthusiasm and innovation, with the matured values well proven in the 1939 firm. These, he maintains are still our drivers to capture creative opportunities, whatever the economic climate. Business volumes were never this firms target but rather, much rather, the participation with the ambitions of dynamic businesses and their personnel. Achieving solutions is, he says, always a people to people matter and he finds a real buzz in it still.

Father of 7, and granddad to 28 grandchildren (and counting) but time allows indulgence in his lifelong delight; sailing, and in quieter times genealogy.

Ian McLelland

Having gained freight liability claims experience as an insurer, broker and loss adjuster, Ian joined Collyers in 1981 and has risen steadily through the ranks, becoming a director in 1992 and managing director in 2000. His technical knowledge and ability to manage expectations and deliver solutions is widely recognised. Always looking to broaden his horizons, Ian is presently studying French and has a keen interest in all aspects of the martial arts.

Stan Greenacre

Stan graduated in 1997 with 1st Class Honours in Pharmacology. He pursued his passion for high level research and analysis presenting his work across Europe and North America and publishing in several Scientific Journals. After obtaining his PhD he brought his analytical and problem solving skills to Collyers in 2002 to manage the Group's operations, being appointed director in 2005. He helped amalgamate separate parts of the business and now oversees finance, operations and strategy.

John Maloney

John has been involved in the marine insurance claims market for over 30 years and joined Collyers at their newly opened Manchester office in 1981. Since then he has successfully extended his experience and expertise to encompass all aspects of marine and transit claims and survey work, including all types of commodities and risk assessment. His other passion is football, and he follows his team throughout the UK and Europe.

Neil Slinn

After being with Collyers for most of his working career, Neil now specialises in complex goods in transit legal liability claims and all types of marine cargo and commodity claims shipped by land, sea and air. His clients include insurers and logistic providers, in respect of major losses, and he has recently become a Director of Collyers.

Ian McLelland

Having gained freight liability claims experience as an insurer, broker and loss adjuster, Ian joined Collyers in 1981 and has risen steadily through the ranks, becoming a director in 1992 and managing director in 2000. His technical knowledge and ability to manage expectations and deliver solutions is widely recognised. Always looking to broaden his horizons, Ian is presently studying French and has a keen in interest in all aspects of the martial arts.

Alan Carter

Alan is the claims manager at Collyers, celebrating 40 years with the company in 2010. His vast experience ranges from claims management to cargo surveying and heading up various company projects in the London office. His diverse knowledge of freight liability and cargo matters is complimented by his experience with managing accounts involving household relocations, antiques and fine art. Alan also assists with the development of new business, systems, and procedures. A keen follower of most sports particularly rugby and cricket he continues to play competitive badminton

Chris Grosvenor

Chris "cut his teeth" on marine claims in 1968 at the Corporation of Lloyd's dealing with the settlement of cargo claims from Lloyd's Agents. Many years were then spent handling marine and freight liability claims for major names such as Nestle and Tate & Lyle, latterly in a managerial capacity. This commercial experience has proved invaluable since he joined Collyers 1985, leading to Chris playing a major role in the development of the company's claims management system.

Adrian MacKay

Adrian joined Collyers in September 2000 and has experience of dealing with a wide range of transit and marine related claims and disputes. He has proven himself as a highly skilled negotiator based on his sound knowledge of road, sea and air freight transit conditions

Robert Poxon

Robert joined Collyers in 1983, having worked previously for transit insurance and loss adjusting specialists, and has considerable expertise in all fields of carrier transit, freight forwarder logistics and warehouse-keeper liability claims. Many large clients value Robert's technical freight liability knowledge and attention to detail. His other passions include classical and 60s music, gardening and supporting Blackpool FC.

Mark Tullett

Mark has over 30 years experience in the marine liability and cargo business (including the last 10 years at Collyers) where his global knowledge is ideal for managing key forwarders' accounts. His career in the industry commenced at the beginning of the 1980s and has since encompassed everything from adjusting, recoveries, marine and non marine claims to risk management, broking and client support. All of which have stood him - and his clients - in good stead at Collyers.

Shirley Turner

After reading Psychology at the University of Cape Town, Shirley started her insurance career in the late 1980s. She progressed to heading up training and new business initiatives before promotion to an office management role in her homeland. After moving to the UK Shirley joined Collyers in 2006 and currently plays a key role in the management of high volume claim intensive accounts. She has a black belt in Goju Ryu karate.

James Radmall

Having graduated from University in 2003, James obtained 3 years experience in motor claims handling and motor insurance fraud before joining Collyers during 2007. He specialises in freight liability and international relocation claims.

Jonathan Dunster

Jonathan joined Collyers in 2008 after studies in Business Management at Portsmouth University and became part of the claims handling team. Having previously worked in identity theft protection, he now specialises in freight liability, international relocation claims and is involved with the marketing of the company. At 18 he travelled solo for 18 months in Australia but now spends his spare time as a singer/song writer in a blues rock style that has been described as a cross between Rod Stewart and Led Zeppelin.

Emmanuelle Diaz

Emmanuelle obtained her Spanish degree in 1999 at Aix-en-Provence University and had over five years experience in handling medical and motor claims with International insurers before joining Collyers at the beginning of 2007. Currently she is handling claims involving both freight logistics and international relocations where her fluency in English, French and Spanish has become highly valued. Outside of work, Emmanuelle likes to paint in water colours.

John Maloney

John has been involved in the marine insurance claims market for over 30 years and joined Collyers at their newly opened Manchester office in 1981. Since then he has successfully extended his experience and expertise to encompass all aspects of marine and transit claims and survey work, including all types of commodities and risk assessment. His other passion is football, and he follows his team throughout the UK and Europe.

Neil Slinn

After being with Collyers for most of his working career, Neil now specialises in complex goods in transit legal liability claims and all types of marine cargo and commodity claims shipped by land, sea and air. His clients include insurers and logistic providers, in respect of major losses, and he has recently become a Director of Collyers.

Richard Fawkes

Richard has 20 years experience in the insurance industry, commencing his career in 1990. In 2004 he moved into loss adjusting, specialising in marine cargo and freight liability before joining Collyers in 2008, where he has continued to be actively involved in the marine and transit market, including warehousekeepers and risk assessment/control. Outside the office Richard has a keen interest in most sports and outdoor activities.

Mike Tidman

Mike began his insurance career upon leaving school in 1970. He originally specialised in marine cargo, freight forwarders, warehouse and transit liability claims. He has continued to work in the marine and transit fields since and joined Collyers in 2004 at the Grays office and now runs the South East branch. He is involved in all aspects of marine and transit survey and investigative work, including risk assessment on behalf of many leading UK and international insurers.

Simon Thompson

Simon began his career in the late 70s in agricultural machinery, later joining a leading loss adjusting firm in 1988, primarily dealing with machinery claims. His loss adjusting career flourished, and he joined Collyers in 2004. He heads up Collyers Midlands operation and is involved in goods in transit/warehousekeepers and freight forwarders liability claims and marine cargo work. He also specialises in fresh produce claims. Simon is a keen rugby union supporter, regularly following his local Leicester ‘Tigers’ team.