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Careers with Collyers
We are always very interested to hear from anyone who would like to work with us.

Please contact us at our Head Office (details below) or email us at enquiries@collyers.com

Head Office - Crawley


current vacancies

Marine Liability Adjuster - Crawley

Position Title: Marine Liability Adjuster
Organisational Unit: Crawley
  Full time full or part time Part time
Update of Existing Position New Position full or part time Replacement

Position summary / Primary duty

To manage the clams handling of freight service liability claims for significant logistics providers. Work will include a caseload of high value / complex cases. Handle technical referrals from insureds and principals.

Functional Responsibility

Reports directly to the insured account manager.

Experienced in managing a caseload of freight service liability claims emanating from around the world. Ensure proper service and settlement of claims within a designated authority ensuring the highest standard of technical file handling and customer service.

Key aspects of the role

  • Assess accurately the insured's legal liability and adjust claims in relation to policy coverage. Ensure that coverage is communicated appropriately and promptly.
  • Formulate carrier defence strategies and manage the claims management process together with insurer/insured Ensure that reserving is correctly maintained and IT system is kept fully up to date with all key information.
  • Appoint and control surveyors, adjusters, correspondents and lawyers as required, to ensure timely intervention and mitigation of claims. Ensure fee control is maintained at all times.
  • Ensure that claims are handled promptly, fairly and with integrity in accordance with principals TPA service agreement.
  • Ensure that all claims are diarized and managed proactively.
  • Ensure that all potential recoveries are pursued appropriately and expeditiously.
  • Maintain the highest standards of communication with senior claims management, team members and principals to ensure that information on significant claims and claims trends is shared expeditiously.
  • Ensure that large loss information is shared promptly and that large loss reports and updates are issued appropriately.
  • Attend claim meetings as required.
  • Travel as may be necessary to promote the Company, develop and service business.
  • Liaise with insurers and policy holders to reconcile claim problems and advise upon remedies.
  • Participate in claims auditing processes
  • Ensure compliance with all regulatory and statutory requirements relating to claims handling, in particular KFI and TCF.

Knowledge and Experience

Skills and Knowledge:

  • Must have expertise in marine claims - particularly marine liability claims.

Minimum Education:

  • Degree or equivalent experience ideal.
Minimum Years of Work Experience:
  • Minimum 10 years.

Special Requirements of the Position (certifications, designations, etc.):

  • Marine Freight Service Liability experience is vital

IT Skills:

  • Knowledge of MS Office 2010 applications mainly MS Word, Excel, Outlook and PowerPoint.

If you wish to be considered for the role and to apply please submit your C V to careers@collyers.com.



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